Sale of Goods
The following terms and conditions apply to all transactions. Please scroll through this screen, read them carefully, and print a copy for future reference.
All orders are made subject to acceptance by you of the Sites’ terms and conditions.
Fulfillment of the order is subject to stock availability and acceptance of your order and the Company is under no obligation to fulfill your order.
No amendments to these terms and conditions will be accepted.
Prices are in £ British Pound, ₹ Indian Rupee, $ US Dollar and taxes will be applicable as VAT & GST (where applicable) and are exclusive of delivery charges*.
Payment – We accept all major credit cards e.g., Master Cards, Visa Cards, Switch, Delta, JCB, etc. The payment is taken by our Bank using a well secured and encrypted method/ system. We only receive the confirmation of payment and the product(s) and dispatch details from the Bank. Payment may also be made by another method(s) such as “PayPal”, “UPI”, “Net Banking”, “Amazon Pay”, “Paytm”, “PayU”, “COD” or “Bank transfer.” For more detailed information please “Contact us”.
Note: Currency/ Tax Class/ Delivery Methods/ Payment Methods and Products will be available depending on your geolocation and country laws.
Payment made on any of our company sites is taken/collected by our bank on behalf of our company. The name “Manvriti Trading Pvt. Ltd.” Or “Manbric” will display on your Bank, Debit Card, or Credit Card Statement.
A non-refundable delivery charge applies unless goods are faulty when this may be refunded.
Goods will be dispatched within 5 – 7 working days* of payment.
Return of Customized Products
Those items, which are customized, including any product configurations including scents, images, personalization, text inscriptions, or designs such as engravings, monograms, labeling or printing:
You must notify us within 10 days of receipt.
If the item contains personal configuration, inscription, text, images, or design on these products, then Manvriti Trading Pvt. Ltd. i.e., Murari Candles will not be obliged to accept returns or exchanges unless the products are sent by Co. (Manvriti Trading Pvt. Ltd.) are damaged or has defective work.
If there is a misspelling or error in the configuration, inscription, text, images, or design due to a mistake by Murari Candles staff then you are protected by Murari Candles Return Policy.
All product packaging, such as boxes, labels, tags, freebies (if any) must be returned with the item as it was sent.
Refund
Normally it takes 10 – 14 working days of returning your order. After we receive and process your return; it may take 5 – 7 working days for your refund to display on your payment card statement.